What to Expect at Your Wedding Appointment

Do I need to make an appointment?

We do request that you make an appointment.
In order to deliver the high level of service that R.S.V.P. is known for, we want to reserve a time just for you, that our invitation albums are available for you, and that we have a dedicated invitation consultant to work with you. Since we have a busy retail store in addition to our wedding invitation business, it is difficult to accommodate walk-ins and we want to be sure we can give you the attention you deserve.

How long is my appointment?

For your first appointment with R.S.V.P., we reserve a 1.5-hour time slot for you to meet with one of our invitation consultants.

When your appointment is confirmed, we will send you a link to an online Wedding Questionnaire that we ask you to complete and submit to us at least two days prior to your appointment. {It’s quick and easy ~ it’s just a way for us to learn more about you, your wedding and your style so that we can better help you to create an invitation that matches your vision. This will help us get to the fun stuff faster during your appointment!}


What can I expect during my appointment?

During your appointment, we will go over your vision for your wedding. We spend some time telling you about the various printing methods available for wedding invitations. We show you as many samples of invitation designs as you’d like for inspiration and to serve as a starting point.

We’ll also tell you about ways that you can customize these designs. We’ll show you as many typestyles, ink colors, motifs, patterns, backers, pocket folds, and envelope liners as you’d like.

We answer any and all of your questions about design, pricing, and etiquette. If, for some reason, we don’t know the answer to the question, we will find out promptly.

Some clients fall in love with a line, design their invitation, and place their order during the first appointment. For others, they want to see all of the available options, narrow their choices and come back a second {or third} time to finalize their design. Either way is perfectly fine with us.

After the first appointment, we can accomplish a lot by phone, email and online. We work with clients all over the globe, so shipping and working remotely are not a problem.


What if I need to change or cancel my appointment?

Since we only have a limited number of appointments available, and are holding this 1.5-hour time slot just for you, we ask that you please let us know at least 48 hours in advance if you need to reschedule your appointment so that we can free up that time for another client.

If you know sooner that you won’t be able to make your appointment, please let us know then. {We often have more requests for appointments than time slots available!}